🛡️ Safe and Mindful Gaming

4jeta Responsible Gaming — Your protection is our priority

4jeta believes that enjoyable gaming should always go hand in hand with awareness. Set your limits, stay well, and enjoy gaming as entertainment.

What is responsible gaming and why is it important?

Online gaming can be an enjoyable form of entertainment — if it is played mindfully and with a plan. 4jeta always puts your mental and financial wellbeing first. Responsible gaming means setting your own budget, managing your time, and recognising the signs of a problem.

We want you to enjoy every moment at 4jeta — but remember, gaming is never a substitute for income and you should not place extra bets trying to recover money you have lost.

For players aged 21 and above only
Warning

Gaming is entertainment — it is not a source of income. If you feel that gaming is having a negative effect on your daily life, family or financial situation, please seek help right away. 4jeta's 24/7 live chat support is ready to assist you.

Protection tools offered by 4jeta

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — reducing it is immediate.

Time-Out Break

If you need a short break, use the time-out feature to temporarily close your account for anywhere between 24 hours and 6 weeks. No bets or deposits are possible during this period.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once this option is activated, your account will be completely inactive for the specified period and cannot be reactivated during that time.

Session Time Limit

Set a maximum duration for each gaming session. When the limit is reached you will be logged out automatically and a warning message will be displayed.

Betting History Review

View a complete history of all your bets, wins, losses and deposits. Review your own habits and take action if needed.

24/7 Support

If you experience any difficulty at any time, contact 4jeta's Bengali-language live chat support. Our team will help you use the right tools.

Assess Yourself

The questions below will help you review your gaming habits. If more than two of your answers are "Yes", take a pause and speak with our support team.

  • Are you repeatedly placing bets to try to recover money you have lost?
  • Is gaming affecting your sleep, work or family relationships?
  • Are you spending more than your budget?
  • Do you feel restless or irritable when you try to stop gaming?
  • Are you hiding your gaming habits from family or friends?
  • Are you taking loans or using your savings because of gaming?

Core principles of responsible gaming

Follow these guidelines for an enjoyable experience at 4jeta:

  • Only play with money you are prepared to lose.
  • Decide on your daily budget and time in advance and stick to them.
  • See gaming as entertainment, not as a way to earn money.
  • Do not place bets while drinking alcohol or under emotional stress.
  • Take regular breaks and spend time on other activities too.
  • If you sense a problem, contact 4jeta support right away.

How to set limits

Types of deposit and betting limits

Limit type Duration Effective time
Deposit Limit Daily / Weekly / Monthly Instant
Betting limit Daily / Weekly Instant
Loss limit Daily / Weekly / Monthly Instant
Session Time Limit Per session Instant
Time-out 24 hours – 6 weeks Instant
Self-Exclusion Specified period Instant

Minimum deposit ৳100 and minimum withdrawal ৳1,000.

How to activate a limit or exclusion

1

Log in to your 4jeta account

Sign in to 4jeta with your username and password.

2

Go to account settings

Click the profile icon and look for the "Responsible Gaming" section.

3

Choose your preferred limit or tool

Select the option you need from deposit limit, time-out or self-exclusion.

4

Confirm

Set the amount or duration and press the confirm button — the limit will take effect immediately.

5

Contact support if you need help

For any difficulty, contact our 24/7 live chat or email us at [email protected].

Age verification and protection of minors

4jeta strictly follows a 21+ age policy. Age is verified at registration and additional identity documents may be requested at any time. Access to the gaming platform by minors is strictly prohibited.

If there are children or teenagers in your household, make sure they cannot access your 4jeta account. Keep your login details secure and always log out after use.

Advice for parents and guardians:

  • Never share your account password with children.
  • Use parental control software on your devices.
  • Clear your browser history and saved passwords after a gaming session.
  • If you have any concerns, let 4jeta support know — we will help secure the account.

21+

Age verification is mandatory

4jeta provides its service only to Bangladeshi citizens aged 21 and above. Accounts belonging to minors will be closed immediately.

Need help? We are here

Anyone can experience gaming problems — there is nothing to be ashamed of. 4jeta's support team is always by your side.

Live Chat Support

Speak directly with our Bengali-language support team at any time. 24 hours a day, 7 days a week.

Contact by Email

To share details of a problem, email us at [email protected] — you will receive a prompt response.

Account Settings

After logging in, activate any protection tool directly from your account settings.

Common questions about responsible gaming

Yes. Any withdrawable balance in your account at the time of activating self-exclusion will be returned through the normal process. The minimum withdrawal amount is ৳1,000. Our support team will assist you throughout the entire process.

A deposit limit reduction takes effect immediately. However, increasing a limit requires a 24-hour waiting period for security reasons. This rule helps protect you from impulsive spending.

A time-out is a short-term break — from 24 hours up to a maximum of 6 weeks. Once the period ends, you can play again automatically. Self-exclusion is long-term — your account cannot be reactivated before the specified period ends, and all promotional communications will also be stopped.

No, only the account holder can activate self-exclusion. However, if you are concerned about a family member, please contact our live chat support — we will assess the situation and help accordingly.

No, absolutely not. 4jeta strictly follows a 21+ age policy. Age is verified at registration and additional identity documents may be requested in suspicious cases. Accounts belonging to minors will be closed immediately.

Contact 4jeta's 24/7 live chat support in Bengali or email us at [email protected]. Our trained support team can provide you with the right tools and guidance. Remember, asking for help is a sign of strength.

Enjoy safely — with 4jeta

Play responsibly, respect your limits, and get the best entertainment from 4jeta's wide game library.